Dell Dell Boomi Success Assurance Director - Central US (Chicago/Minneapolis/Dallas/Houston/Austin) in Chicago, Illinois
Dell Boomi Success Assurance Director - Central US (Chicago/Minneapolis/Dallas/Houston/Austin)
As a market and technology leader in integration platform as a service (iPaaS), Dell Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in theGartner Enterprise iPaaS Magic Quadrant. Ouraward-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. Learn more atwww.boomi.com
As successful candidate, you will influence our Success Assurance program, in addition to the goal of earning the role of a trusted advisor at the select customers.
In this role, you will have the responsibility to: * Maximize retention and identify growth opportunities with your account portfolio * Manage the overall post-sales account success (technical, commercial) with the support of the Dell Boomi teams (Product, Services, Support) * Understand of customer requirements and drive internally (enhancements, fixes) required to accelerate and remove barriers to customer adoption and growth. * Identify opportunities for expansion associated with their adoption of the Dell Boomi product portfolio and collaborate with internal stakeholders (account, product teams.) * Partner with our subscription sales makers during the sales cycle on the value of the Dell Boomi Professional Services as part of the Success Assurance program * Present at industry events, executive briefings and customer facing workshop
Requirements * 10 years of experience working as either a Architect, Engineer or Consulting role * Experience with Large Enterprise IT organization * Ability to address topics such as business value and total cost of ownership, etc. * Demonstrated ability to successfully handling solution and services scoping to define a Statement of Work * Experience in collaborating with Global Systems Integrators * Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences. Preferred * Experience with cloud and application integration and B2B integration * Excellent business, analytical, problem solving and communication skills (written and verbal) * Proven ability to meet and exceed retention targets * Advanced Educational Degree preferred
Company Description With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us? · Life at Dell means collaborating with dedicated professionals with a passion for technology. · When we see something that could be improved, we get to work inventing the solution. · Our people demonstrate our winning culture through positive and meaningful relationships. · We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. · Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.
"LI Priority" "DCAM1"
Job: *Customer Advocacy
Title: Dell Boomi Success Assurance Director - Central US (Chicago/Minneapolis/Dallas/Houston/Austin)
Requisition ID: 17000NP9
Other Locations: North America-US-TX-Houston, North America-US-TX-Dallas, North America-US-MN-Minneapolis, North America-US-TX-Austin