Randstad Quality Assurance in Downers Grove, Illinois

Quality Assurance


job details:

  • location:Downers Grove, IL

  • date posted:Monday, June 19, 2017

  • job type:Permanent

  • reference:21862

Job Title: ? Senior QA Specification Technologist

Position Description

Our Client has an exciting new opportunity for a Senior Specification Technologist to be based in Downers Grove, IL. This position will report to the Regional Technical Director and is accountable for the maintenance, review and development of the quality management system including Supplier Quality Management and BRC/SQF certification?.

Position Responsibilities

    • Maintain and update the quality management system, including the Quality Policy Manual, SOPs, and procedure manual documentation etc.- Manage and coordinate the internal audit schedule, including the issuing of internal audit reports to the internal audit team, chasing corrective action confirmation where required.- Manage the document control procedure for all policies, procedures and record sheets relating to the quality management system. Including maintenance of the document control register.- Manage the Supplier Quality Program including raw ingredient/packaging specification review, certificate of analysis review, supplier qualification process, incoming raw and packs, and supplier quality issue communications and non-conformance tracking.- Review and document all Country of origin, labels, nutritional approval and training.- Maintain all KPI for the sites, issue reminders and assures all sites submit all of the reports timely.- Oversee the customer complaint system, including analysis, reporting and communication with the customers. Track and issue complaint investigation reports to relevant people as and when required.- Support the Technical team and all other functions as required to maintain certification to the BRC/SQF Global Standard for Food Safety.- Write, update and document changes of company policies and procedures as required or instructed.- Archive mock recall documents working with all necessary parties to complete.- Maintain supplier audits documents to ensure compliance to regulatory requirements.

Position Requirements

-Progressive experience in a similar role and or applied knowledge of Quality Management Systems.

-Familiar with USDA, FDA and State regulatory requirements.

-Liaising with people at all levels within the organization.

-Demonstrate experience of reviewing internal/external audit programs and see completion of CAPA

-Demonstrable ability to lead implementation and/or management of compliance programs; allergen, vendor management, food defense, HACCP, etc.

-Experience with maintaining ERP, Product Life Cycle Management systems internally and across companies.

-Effective communication and presentation skills with ALL levels of the organization + external customers.

-Hands-on experience training ALL levels of the organization in regulatory compliance programs and their requirements.

-Demonstrable expertise in methodology of ingredient inspection, specification drafting and COA review with excellent analytical and problem-solving skills.

-Direct experience in successfully managing the regulatory compliance of food and/or food ingredient companies.

-Hands-on experience in the timely and accurate response to customer complaints, inquiries and technical requests.

-Demonstrable familiarity with the various domestic and international regulations governing food ingredient industries.

-Excellent command of the written English language.


  • Medical, Dental, and Vision Insurance

  • 401K Plan with Company Match

  • Life and AD&D Insurance