Citi VP, Partner Analytics Manager in Elk Grove Village, Illinois

  • Primary Location: United States,Illinois,Elk Grove Village

  • Education: Bachelor's Degree

  • Job Function: Decision Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 25 % of the Time

  • Job ID: 17065481


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explain what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Position Summary

The VP, Partner Analytics Manager is responsible for performing portfolio analytics and delivering actionable insights across the business. This role will perform both deep dive and ad-hoc analysis to understand portfolio performance, behavior and trends. The VP, Partner Analytics Manager directly supports relationships with Marketing, Partner Management, & Finance.

Key Responsibilities

·Partner with Marketing and Partner Management teams to provide decision support that drives solutions.

·Work with local and off shore resources and provide analytic leadership and project management.

·Manage and maintain analytic data marts, portfolio trend reports and campaigns tracking working with dedicated local and off shore resources.

·Strong process management and ability to identify and implement opportunities to improve efficiencies.

·Clearly articulate findings and observations and make recommendations as appropriate.

·Work with risk, finance and other business reporting team to ensure consistent and accurate reporting while minimizing redundancy.

·Provide analytic support to PRW process as needed.

·Support Business and DM function in Audits and Business Control activities.

·Conduct ad hoc analyses as needed


·5+ years of financial services experience in analytic role is required. Credit card experience preferred.

·Bachelor's degree in a quantitative discipline is required (i.e. Statistics, Mathematics, Finance, Economics or Engineering).MS/MBA preferred.

·Proficient SAS/SQL programming skills and advanced spreadsheet skills.Knowledge and experience of segmentation, statistical procedures, financial modeling and analytic tools (SAS E-Miner, Knowledge Seeker, etc.) a plus.

·Proficient in Microsoft Office including strong PowerPoint skills to develop analytic presentations.

·Solid analytic skills and project management to manage multiple projects at once.

·Ability to build partnerships with cross-functional teams in order to drive optimal business solutions thru collaboration.

·Effective presentation and communication skills with the ability to summarize analytic findings to both technical and non-technical audiences.

·Must have excellent communication and interpersonal skills, be organized, detail oriented, flexible and adaptive to matrix work environment