Glory Global Solutions Director, Business Development Software Alliances in Lisle, Illinois
Director, Business Development Software Alliances
Location:United States/Field based
As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
SUMMARY OF JOB SCOPE & RESPONSIBILITIES
The role of Director of Business Development/Software Alliances is to oversee the successful connectivity, integration and software development for the entire portfolio of Glory products in North America. This includes alliances and partnerships between Glory and its partners including Fiserv ICM, FIS, and Design/Build firms. This role will also be responsible for performance management and reporting of opportunities for Glory software solutions including Lutzwolf, ISPR, CashInsight Assure (CI-A), Bridge, eVas, and Inform.
ESSENTIAL JOB FUNCTIONS
Develop, strengthen and maintain relationships with software companies that provide solutions to the FI market
Oversee the management of software escalation issues that require engagement with software providers described above to successful resolution;
Ensure the management of pre-sales support for software related issues
Provide Glory development teams input for Glory-developed software solutions
Ensure the coordination and prioritization of new customer and 3rd party software integration efforts;
Preparing pipeline and performance results reports on a regular basis for all segments of the Business Development organization
Ensuring Glory compliance with all material terms included in formal agreements with Glory partners
Provide program support to Marketing and Sales for all partner relationships including GMT, Fiserv ICM, FIS and Design/Build firmsJOB QUALIFICATIONS
Bachelor’s degree in computer science or related area, or equivalent experience, required
5+ years’ experience working with software connectivity, integrations and technology solutions
Revenue generation and sales skills
Networking knowledge for LAN, WAN and Cloud solutions, plus basic troubleshooting, network tracing, and IP routing
Ability to work with third party vendors and partners on a common clientsolution
Strong interpersonal and communication skills, with the ability to work within a teamenvironment
Ability to assess a situation and make recommendations to improve orchange
Proven track record of achievement of high quality performance againstobjectives
Self-motivated with the ability to develop cross functional projectteams
Project management experience a plus, Time management critical. Must be able to manage time, meet deadlines while supporting multiple assignments and multiplecustomers
Four-year degree with an emphasis on software or computersciences
Ability to travel 30% - 50%, including potential international travel
Proficiency with Word, Excel, PowerPoint, Visio and MSProjectCRITICAL SUCCESS FACTORS Education & Work Experience:
Bachelor’s degree in computers, business, or related area required; professional business experience, Master’s degree a plus;
5-8 years’ experience managing multiple programs and lines of business
Track record of successfully managing multiple programs simultaneously
Demonstrated ability to multi-task
Demonstrated ability to consistently meet deadlines
Excellent interpersonal skills
Excellent oral, written and presentation skills
Demonstrated knowledge of Microsoft CRM and Office applications (Word, Excel and PowerPoint)
Experience building strategic partnerships with key stakeholders both internal and external (i.e. Sales and software providers)
Experience at working both independently and in a team-oriented, collaborative environment is essentialKnowledge, Skills & Abilities:
Ability to adapt to communication styles of team members and contractors who come from a broad spectrum of disciplines;
Persuasive, encouraging, and motivating;
Ability to maintain effective working relationships with software providers, sales and senior management
Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities;
Effective problem management to assist in resolution of escalated technical issues related to software requiring support from software providers
Able to participate in training sessions, presentations, and meetings;
Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management;
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments;
Strong written and oral communication skills;
Strong interpersonal skills;
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Most of the time is spent sitting at a desk in a comfortable position with frequent opportunity to move around. On rare occasions there may be a need to move or lift light items. Position will also require individual to be on-site at retailers which will involve moving around while to perform motion studies.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
ABOUT GLORY GLOBAL SOLUTIONS
Customers count on Glory Global Solutions every day to transform their business. Glory is a world-wide recognized leader of cash technologies that manage and control cash, reduce costs, and increase revenues for numerous US retailers and 9 of the top 10 US financial institutions. Glory Global Solutions employs over 3,000 professionals worldwide and has a distribution network reaching over 100 countries supported by the technical expertise of parent company GLORY. With nearly 100 years of history, headquartered in Japan, GLORY is a pioneer in the development and manufacture of money handling, cash management, and vending and automatic service equipment.'''
An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer.
It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.
Third Party Agencies
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.