CVS Health Pharmacy Service Representative in Mount Prospect, Illinois
Exciting opportunity for a Pharmacy Technician to be part of our Specialty Mail Order Pharmacy. As a Pharmacy Technician in the Specialty Mail Order Pharmacy, you will provide telephone support to patients receiving life sustained specialty drug therapy. You would be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and re-verifying benefits. You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations,and working with insurance companies, healthcare providers, and /or internal teams to screen, identify, resolve, and defer orders that have accounts receivable or clinical issues.
Superb communication skills are needed in order to effectively interact with insurance companies, patients, and internal partners to ensure the processing of specialty medications in a timely manner and to ensure all financial and clinical expectations are being met prior to fulfillment. This position offers an exciting opportunity to be trained in various areas of the Pharmacy Benefit Management division of CVS Health.
CVS Health offers a competitive benefit package which includes but is not limited to Paid Time Off, 10 paid holidays, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS/Pharmacy stores.
Join the company helping people on their path to better health!
CPhT, PTCB, Pharmacy Technician, Mail Order, CVS, Mail, Specialty, Customer Service, Call Center
Illinois Pharmacy Technician License (or proof of application prior to starting)
6 months of call center experience or Pharmacy Technician training or Pharmacy Technician experience.
Pharmacy Technician National Certification.
Verifiable High School Diploma or GED is required
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health at mailto:AA_EEO@cvscaremark.com
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/