Red Hat Associate Product Manager in Chicago, Illinois

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Red Hat Consulting is looking for an Associate Product Manager to join us in Chicago, IL. In this role, you will be part of Services Strategy and Offerings team, and will be guiding the development of consulting portfolio from offerings, solutions, programs. You’ll also help coordinate with all the geos for consulting portfolio communication, awareness, and enablement.

Primary job responsibilities

  • Be responsible for business requirements, business analysis, creating artifacts, and assist with the overall development of the consulting portfolio offerings

  • Work closely with solutions managers, emerging practice architects, consultants and services marketing to determine priorities for our offerings, plan releases, and determine the roadmap for our offerings

  • Identify the best way to involve customers in creating new offerings or give feedback on existing ones

  • Assist with tracking and analyzing competitive offerings, as well as understand trends and emerging technologies and their impact on the consulting portfolio

  • Assist with all the elements of the solutions and offerings release process including readiness, launching, and retire

  • Assist with global communication of releasing new portfolio offerings

  • Assist with services marketing activities, as well as awareness and enablement campaigns

  • Work closely with Community of Practice (CoP) on building the community offerings

  • Develop and effectively present and communicate content

  • Maintain professionalism during problem-solving and resolving issues

  • Develop a foundational knowledge and awareness of Red Hat technologies

Required skills

  • Knowledge of specific industry on product management or business analysis and requirements gathering; technical delivery methodologies, e.g. methodologies based on PMI, systems and software development, product development, Scrum methods are a plus

  • 5+ years of experience as a business analyst or product manager on IT based projects

  • Ability to inspire, inspect, and adapt culture

  • Demonstrated ability to motivate project team and individual contributors and mediate conflicts

  • Experience using various CRM tools, including open source ones

  • Excellent client­-facing and internal communication skills

  • Great written and verbal communication skills

  • Solid organizational skills, including attention to detail and multitasking skills

  • Basic technical understanding of Red Hat’s solutions portfolio

  • Bachelor's degree in a related field or equivalent experience

  • Business analysis experience; Agile or Scrum certification preferred

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


Job ID 62359

Category Consulting