Mintel Collections Specialist in Chicago, Illinois

Collections Specialist

  • Location Chicago, Illinois

  • Date Posted 14th March 2018

  • Category Finance and Accounting

  • Job Type Full-time

  • Requisition ID 501


Mintel is looking for an outgoing Collections Specialist with the ability and desire to thrive in a fast-paced environment, while focusing on strong customer relationships and teamwork.

What You Will Be Doing:

  • Contact clients regarding delinquent accounts and collection of payments

  • Determine and take appropriate action for delinquency and non-payment of accounts

  • Research any account discrepancies and work with sales and service personnel to resolve issues and facilitate collections

  • Record all collection activity and ensure prompt and systematic follow-up for all accounts

  • Prepare weekly and monthly collection reports for management review

  • Assist with other projects on an as-needed basis, as directed by management

What We’re Looking For:

  • Bachelor’s degree strongly preferred

  • Proven ability to multi-task, follow up, and meet deadlines

  • Ability to maintain high collection rate on all accounts

  • Working knowledge of Excel; GP Dynamics knowledge is a plus

  • Ability to work well independently as well as part of a team

  • Excellent interpersonal and communication skills

  • Ability to handle difficult customers and unusual situations independently

  • Bi-lingual (Spanish or Portuguese) is a plus

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets