JPMorgan Chase Commercial Banking - CCBSI Business Management - Data & Reporting Program Manager - VP in Chicago, Illinois
The Corporate Client Banking & Specialized Industries group focuses on U.S. and Canadian companies typically with revenues of over $500mm which require traditional banking services in addition to investment banking products. The group partners with investment bankers, credit and other product partners to offer customized and complex financing solutions to our clients.
The CCBSI Business Management team is responsible for the organization, delivery, and execution of both strategic and tactical initiatives to support the business. The team partners closely with CCBSI senior management and key product and functional partners through various initiatives.
The Data & Reporting Program Manager will gather and analyze relevant sales financial information and other data, work with end-users to develop information delivery solutions using CB’s strategic business intelligence tools, and maintain ongoing program support to refine, deliver and enhance reporting capabilities where necessary.
Lead CCBSI Business Management in producing reporting (using strategic and tactical solutions) to be leveraged by all levels within CCBSI, as well as senior management in the Commercial Bank and senior partners across the firm
Contribute to setting and driving the strategic and tactical direction for the overall program, with an emphasis on providing transparency into performance and productivity using data
Collaborate with and deliver requirements to central development teams, participating throughout the project lifecycle and ensuring timely delivery
Partner with CCBSI Business Management offshore team in India to develop and enhance reporting, monitor data quality and consistency, and complete ad hoc requests
Represent CCBSI in various Commercial Banking and cross-LOB projects and partner effectively with other teams
Prepare presentation materials to be shared with business groups, senior management and other relevant stakeholders
Identify areas for continued process improvement and enhance efficiencies by generating innovative ideas and solutions
Key Skills Required:
Execution and project management skills – Well-developed organizational skills to manage multiple projects and priorities. Able to quickly and effectively respond to rapidly changing business needs and urgent requests. Scope projects and create workable project plans. Must be self-directed with the ability to explore innovative ways to perform tasks in an efficient and timely manner. Must be proactive, detail and results-oriented, and willing to drive change. Strong organizational, time management and follow-up skills; flexibility, ability to prioritize requests and multi-task
Communications skills – Must possess strong verbal and written communications skills, including the ability to synthesize “the story” for executive-level audiences and adjust messages and style based on different audiences and agendas
Problem solving skills – Strong problem solving and analytical capabilities coupled with the ability to identify issues, gather and manipulate data, obtain consensus and implement change. Able to outline work process in a thoughtful and detailed manner. Intellectually curious with a genuine interest in knowledge gathering and problem solving
Technical and analytical skills – Able to produce accurate, error-free analysis and reporting. Understand business drivers and ensure that the groups’ analyses are sound. Capable of synthesizing large amounts of data to develop strategic conclusions
Leadership and interpersonal skills – Strong professional presence with the ability to interact and influence colleagues at all levels in the business. Able to collaborate with peer team members across business and staff areas at all levels, and achieve goals without direct control over all resources. Proactively seeks guidance, clarification and feedback from others.
Minimum 5 years of relevant work experience (business intelligence delivery, analytics and reporting, program management, process improvement, change management)
Investment/Commercial banking or management consulting experience preferred
Business management, finance and/or project management experience preferred
Expertise in Excel and PowerPoint (PitchPro+) required
Familiarity with internal JPMC systems (e.g. Client Central, CKC) is a plus
SQL, Hadoop, and/or Qlik experience a plus
Location: Chicago or Dallas
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.