Rush University Medical Center FSR Collections, PB Billing Collection in Chicago, Illinois
Job Title: FSR Collections, PB Billing Collection
Department: PB Billing/Collections
Full/Part: Active Regular FT (72 to 80 hours per pay period)
Job Number: 2018-0621
Do you wish to join one of the nation’s leading academic health centers for research and health profession education?
Rush University Medical Center is seeking a dynamic and collaborative Collections Representative !
Coordinates specified Accounts Receivable activities to ensure that accounts are consistently followed up in a timely manner and that stated goals are met. Serves as “trouble shooter” with problem accounts to maximize reimbursement. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Position Responsibilities Include:
Has primary responsibility for following up on the AR to maximize reimbursement. Works individual accounts from a prioritized work list. Contacts payor or patient/guarantor as needed. Confirms current outstanding account balances and performs appropriate account follow-up activity. Requests additional documentation from Medical Records or other departments as necessary to adjudicate the account balance.
Reviews accounts for appropriate referral to pre-collection agencies. Monitors contractually agreed upon payment timeframe for all payors.
Analyzes and responds to claim denials and other written correspondence from third-party payors. Receives and resolves zero payment denials, when appropriate; also receives, accesses and resolves denied payment vouchers from state or federal government payors, when appropriate.
Follows through to completion on special projects assigned by supervisor. Researches all elements thoroughly, utilizing own knowledge and appropriate outside sources to resolve all matters relating to such projects.
Takes responsibility for analyzing posted payments versus expected payments as needed. If there are any accounts that are in question, thoroughly researches before an adjustment is made.
Completes daily and weekly volume/productivity/management reports as specified by management. Participates in quality management processes. Attends training sessions as specified by Supervisor.
Position Qualifications Include:
Baccalaureate degree in business administration or related field preferred with five years of medical business office experience. Experience with accounts receivable process and basic accounting principles, computer accounting programs, spreadsheets and applications, medical terminology, coding and office procedures, and medical billing system.
Skill in establishing and maintaining effective working relationships with other employees, patients, organizations and external customers; develops, implements and produces complex reports.
Is able to process patient and external customer inquiries and respond with poise and efficiency.
Recognizes, evaluates, solves problems and corrects errors. Maintains confidentiality of sensitive information.
Rush is a not-for-profit health care, education and research enterprise comprising Rush University Medical Center,Rush University, Rush Oak Park Hospital and Rush Health.
Rush's 14-story hospital Tower is the cornerstone of the Rush Transformation, and is the symbol of a philosophy-an evolution in the delivery of patient-centered care.
Leading academic medical center, acute care hospital w/ 664 licensed beds
Rush University is home to one of the first medical colleges in the Midwest and one of the nation's top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research. Twelve programs are nationally ranked by U.S. News & World Report.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.