UNUM Marketing Consultant in Chicago, Illinois
Job Posting End Date: 04/13
Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 33 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum has significant US operations in Portland, Maine, Worcester, Massachusetts, and Glendale, California with over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.
The Marketing Consultant (MC) is instrumental to the success of the core market teams. As a contributing member of the core market team, the MC will be responsible for mining the block for cross-sell opportunities and supporting sales, co-owning market development, enrollment, and re-enrollment. The MC will also be responsible for quote coordination and follow up. The MC will be closely tied to the sales team in the territories/offices and in daily contact with other internal and external partners.
Principal Duties and Responsibilities
Enrollment and Re-Enrollment Coordination and Support
Provide overall support to Sales Team for enrollment activities
Support core market team in procuring enrollment resources and marketing materials
Completion and submission of case submission form
Assist with Benefit Counselor coordination
May coordinate local benefit fair activities
Drive Sales Support & Market Development Activities
Support pre-sale, preparation of presentations, broker call prep, customized marketing materials, benchmarking and competitor analysis
Provide effective competitive product analysis for prospects
Provide Brokers with marketing materials and other information on an ad-hoc basis
Support local marketing initiatives that drive and promote specific market agenda
Assist with delivering customer forums
Work with appropriate database to develop target marketing programs for brokers
Proactive Mining and execution of the Inforce Block for Cross-Sell Opportunities
Proactive review and analysis of inforce block; manage/monitor process to support identification of cross-selling opportunities; drive quote process with Sales team; work closely with internal team on complex quotes and proactive quotes from inforce block
Compile broker summary profiles and provide profit and persistency analysis
May partner as needed on block renewal programs and leverage customer expansion opportunities
Responsible for managing and executing all inforce block management customer expansion programs in partnership with the core market team
Assist Sales Team with delivering broker development programs
Support all rework/renewal activities as needed
Client Acquisition Support
Coordinate Quote activity for Home Office sized cases – send quotes to Home Office (>500 lives)
Provide Request For Proposal questionnaire support on large cases and create quote package for rep and broker
Work closely with Rep, Broker and and other internal partners to follow-up on quote activity and gather missing information to ensure full submission/financial recognition
May perform other duties as assigned
Bachelor’s degree or equivalent business experience required
Experience in the employee benefits industry preferred
Full understanding based on assignment of the Unum US or Colonial Life product and service portfolio preferred
Solid growth and sales orientation
Solid communication skills – both written and verbal
Proven negotiation, persuasion and presentation skills
Proven ability to think strategically and act tactically
Solid problem solving/creative problem resolution abilities
Strong Microsoft Office skills – Word, PowerPoint, Excel
Solid technical aptitude - ability to utilize and leverage technology and systems
Solid organization skills/ability to manage multiple priorities/deadlines
Strong business acumen
Ability to partner with a close team and develop strong business relationships
Ability to manage conflicts
Energetic, outgoing, thrives in a high volume environment
Takes initiative/Results oriented
Unum and its family of businesses offer world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
A Fortune 500 company, Unum’s family of 10,000 employees spans three countries and dozens of office locations. Our employees focus each day on delivering financial protection benefits to millions of workers and their families when they need it most.
The Unum enterprise includes Unum in the U.S. and U.K., Colonial Life and Starmount Life Insurance – each a market leader in making disability, life, accident, critical illness, dental and vision insurance accessible in the workplace.