Destination Hotels & Resorts Room Attendant in Chicago, Illinois

25497BRPosition Title:Room AttendantJob Overview:This position shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for maintaining the cleanliness of guest rooms, corridors, housekeeping storage and linen closets and other assigned areas. Additionally, s/he shall respond in a timely manner to meet the needs of housekeeping, management, front desk, dispatch and guest service calls. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Destination Hotels.Req ID:25497BRCity:ChicagoEssential Functions:

  • Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries

  • Monitor and maintain effective organization, layout, cleanliness, security, upkeep and maintenance of all storage closets and facilities

  • Must be detail oriented, organized and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift

  • Provides accurate key control and effective security for all keys, buildings and vehicles

  • Maintain complete knowledge of proper maintenance and use of equipment

  • Monitor and maintain safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping storage closets and public areas as assigned

  • Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards

  • Follow proper procedures to report any damages or maintenance problems

  • Handle lost and found items according to department and company procedures

  • Report to work on time and according to posted schedule


  • High school diploma or general education degree (GED or at least six months related experience and/or training; or equivalent combination of education and experience)

  • Previous hospitality experience in a Four Diamond quality organization preferred

  • Must be able to understand, speak, read, and write in the basic English language

  • Must be available to work, varied shifts and flexible schedules

Job Type:Full Time Property:Hotel LincolnArea of Interest:Rooms & Operations Company Introduction:Two Roads Hospitality is a company with a vision. Our core values are the hallmark of everything we do. Through all of our collections and each of our properties, they describe every guest, owner, team member and partner. With more than 40 years of success in the hospitality industry, Two Roads Hospitality was reimagined in 2016. Included in our portfolio are the Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels brands. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join our family.Property Introduction:Enjoy a truly local stay at Hotel Lincoln in the heart of Chicago’s Lincoln Park neighborhood. Playful, authentic hospitality and unscripted experiences await at the eclectic boutique property, featuring sweeping views of Lake Michigan and downtown Chicago. We’re one of the closest boutique hotels to Wrigley Field, DePaul University, Lincoln Park Zoo, Steppenwolf Theatre, Second City Comedy Club, and the north side’s best music venues, like Park West and the Metro.State:IllinoisType of Position:Hourly PositionBrand:Joie de Vivre Hotels