CAVO Broadband Communications, LLC. Cable Installation Technician - South Holland in South Holland, Illinois
Cable Installation TechnicianSouth HollandCAVO Broadband Communications, LLC, a national leader in the telecommunications field, is hiring individuals to install Cable TV/Phone/Internet and Alarm systems in residential homes. We have multiple openings in multiple areas. We offer growth potential, training, competitive benefits for qualified applicants. This is a production-based pay with potential to make up to $1000/week.Job Duties Include:Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and alarm equipment in accordance with guidelines.Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.Attempts to identify and remedy sources of customer-perceived problems.Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.Completes paperwork accurately, and reports and records work order status updates.Customer Service Duties Include:Greeting customers in the home while conducting home walk thruReviews all requested services with the customer in order to ensure understanding and agreement.Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.Provide customer education regarding product and service usage.Cleans work area upon completion of job.