Lake County Health Dept Nurse Care Coordinator (Women's Health) in Waukegan, Illinois
Nurse Care Coordinator (Women's Health)
Location: 2400 Belvidere Road, Waukegan IL (Belvidere Medical Bldg.)
Hours: Monday, Wednesday, & Thursday (9:00am - 5:00pm) Tuesday (11:00am - 7:00pm) Friday (8:30am - 4:30pm)
The Care Coordinator works in collaboration and continuous partnership with patients throughout their reproductive life span; their family/caregiver(s), clinic/hospital/specialty providers, and community resources in a team approach to:
Promote timely access to appropriate care
Increase utilization of preventative care
Reduce emergency room utilization and hospital readmissions
Increase comprehension through culturally and linguistically appropriate education
Create and promote adherence to a care plan, developed in coordination with the patient, primary care provider, and family/caregiver(s)
Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals
Increase patients’ ability for self-management and shared decision-making
Provide medication reconciliation
Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs
A typical day for the Care Coordinator will entail being a resource to Certified Medical Assistant staff and walk-in patients; completing nurse visits by dispensing medication to patients; and following-up with patients, family/caregiver(s), providers, and community resources via secure email, phone calls, text messages, and other communications.
Success in this position will lead to improved health for the patient and reduced health care costs for the managed population of patients.
Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources
Work with patients to plan and monitor care:
Assess patient’s unmet health and social needs
Develop a care plan with the patient, family/caregiver(s) and providers (emergency plan, health management plan, medical summary, and ongoing action plan, as appropriate)
Monitor adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner, and facilitate changes as needed
Create ongoing processes for patient and family/caregiver(s) to determine and request the level of care coordination support they desire at any given point in time
- Facilitate patient access to appropriate medical and specialty providers
Educate patient and family/caregiver(s) about relevant community resources
Facilitate and attend meetings between patient, family/caregiver(s), care team, payers, and community resources, as needed
Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up, and integration of information into the care plan regarding transitions-in-care and referrals
Assist with the identification of “high-risk” patients (the chronically ill and those with special health care needs), and add these to the patient registry (or flag in EHR)
Attend all Care Coordinator training courses/webinars and meetings as appropriate.
Provide feedback for the improvement of the Women’s Health and Care Coordination Program
Provide nursing guidance for the Patient Access Center
Provide health education to patients across risk categories
Provide care in line with standard practice guidelines
Illinois licensure as a Registered Nurse Or
Verification of application upon hire and completion of Illinois licensure by reciprocity within six months of the initial date of employment Or
Verification of application for State Board licensing as a Registered Nurse with successful completion within six months of the initial date of employment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and /or ability required.
3-5 years’ experience in clinical or community resource settings; Care coordination and/or case management experience; and Women’s Health experience is desirable
Evidence of essential leadership, communication, education, and counseling skills
Proficiency in communication technologies (email, cell phone, etc.)
Highly organized with ability to keep accurate notes and records
Experience with electronic health record systems and reports is desirable
Local knowledge about and connections to community health care and social welfare resources is desirable
Ability to speak a relevant second language is highly desirable
Waukegan, Illinois, United States
27.33 - USD
Applications will be accepted
Positionis subject to close at anytime.